London, United Kingdom:
Today, Acuity Knowledge Partners (Acuity), a leading provider of bespoke research, analytics and technology solutions for the financial services industry, reveals the rapid growth the company experienced in 2021, across all of its global operations. Acuity now supports more than 400 banks, asset management companies, commercial banks and consulting firms. In 2021, the company saw a substantial increase in new sales and more than 100 new institutions were added to its client list. Additionally, Acuity now employs more than 4,200 people worldwide, including in the US, UK, India, Sri Lanka, China and Costa Rica.
“We had high hopes for what Acuity could achieve in 2021 and we are delighted to say that we have exceeded our initial targets for 2021 and are preparing for greater success this year,” said Robert King. , managing director of Acuity Knowledge Partners. “We are seeing a fundamental overhaul and accelerated evolution of working practices and recruitment solutions in the global financial services industry. This comes, in part, from the fact that the industry has proven that it can operate in a hybrid work environment. Despite many challenges, we remained focused on how best to serve our global customer base, including through the evolution of our technology capabilities, as well as the growth of our analyst workforce. We are starting 2022 the strongest we have ever been.
Acuity’s BEAT technology platform – Business Excellence & Automations Tools – was a key area of focus for Acuity in 2021. BEAT-enabled service solutions use a combination of automation technologies and skilled analysts to improve turnaround times without compromising quality and accuracy. The BEAT initiative launched in 2017 reached an important milestone last year by enabling more than 100 Acuity customers to use the bespoke digital apps and tools. In addition, BEATFlow, a proprietary workflow management tool, now has over 8,000 users across 43 customers and BEAT Edge, a Consultant Database (CDB) solution is deployed at over 40 customers.
Last year, Acuity was recognized for some of its outstanding work for its customers and for the corporate culture it has built. In February 2021, the BEAT Edge solution received the Best New Product award in the back/middle office category at the Fund Intelligence Operations & Services Awards. Later, in July 2021, Acuity was named the best outsourcing service provider by WatersTechnology in its annual Waters Rankings, which reflects how fintech professionals view vendors, consultants and service providers. In late 2021, Acuity was also certified in India by the global authority on workplace culture, Great Place to Work. Acuity is focused on employee health and well-being, and as the pandemic continues to evolve, it remains committed to making the right decisions for employees and customers.
“The human and business impact of the pandemic has been felt by all. In this environment, the financial services industry’s demand for agile, high-value knowledge process outsourcing has grown exponentially,” said Damian Burleigh, chief revenue and marketing officer at Acuity. “We are achieving the highest customer retention numbers in our history as we focus on investing in technology, people and process. In 2022, we will continue to introduce new services and capabilities, as we did in retail lending last year, and we plan to further expand our geographic footprint with new offices.
About Acuity Knowledge Partners
Acuity Knowledge Partners is a leading research, analytics and business intelligence consultant to the financial services industry. The company’s network of analysts and industry experts, combined with cutting-edge data and technology, helps more than 400 financial institutions and advisory firms around the world operate more efficiently and unleash their human capital, increase their revenues and transform their operations. It specializes in investment banking, investment research, private equity, advisory and commercial lending. Acuity is headquartered in London and operates from nine locations around the world. In 2019, the company was created as a separate business from Moody’s Corporation through its acquisition from Equistone Partners.