First Dominican airline with a WhatsApp sales channel



RED Air is the first Dominican airline to launch a sales channel through WhatsApp. The digital commerce platform Vtech will be responsible for offering this service to channel reservations, ticket purchases and general inquiries.

The platform quickly solves the most complex B2C and B2B scenarios and combines trade, market and who in one place, meeting customer needs with a connected ecosystem.

“More and more customers are making their inquiries and purchases and channeling their reservations through digital channels. We are looking for this platform to facilitate this process and simplify it”, explains Astrid Pérez, Commercial Manager of RED Air.

The number activated for this service is +1 (829) 213-1979; in the introductory phase, this channel will be available from Monday to Friday from 8:00 a.m. to 5:00 p.m., both in the United States and in the Dominican Republic.

“We seek to break down digital and physical barriers to deliver seamless omnichannel experiences that help our potential customers want to meet us.”

The Dominican airline RED Air offers two daily flights between Santo Domingo and Miami. With the commercial expansion of the company on July 15, it will increase by an additional flight to Miami. It will come soon. Plus, incorporate regular short-haul flights to Costa Rica, Colombia, and Panama.

About RED Air

Privately-owned Dominican commercial aviation company, established in 2010, offers commercial and charter flight services, committed to quality, safety and process efficiency standards with an Air Operator Certificate (AOC), which recognizes it internationally as a scheduled airline. Both by ICAO, IATA and other multilateral organizations in the air transport sector.

With a vocation of service, it seeks to satisfy the requirements of its customers and to contribute to the development of the air industry and the Dominican economy, in accordance with the policies of the central government for the sustainable development of key sectors such as air transport. and tourism.

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